Three things that don’t go together and should never be used in the same sentence without the words ‘Please Lord, why me?’ This was my Thursday evening:
- Outlook can’t connect to your incoming server (error code blah, blah, blah)
- Microsoft say this can be caused by an upgrade being applied to Office 2003 (very helpful – no seriously, I had identified the problem. I had added an upgrade)
- Solution, uninstall then reinstall Norton Firewall (drastic, but OK)
- Attempt to uninstall Firewall stopped as it informed me I was still running Live Update
- Stop Live Update
- Attempt to uninstall Firewall can’t be done because it is now telling me it doesn’t exist
- Norton Firewall still running
- OK, let’s uninstall all of the BT/Yahoo software as that is what Norton is part of on my set up
- Unistalls everything (I think)
- Norton Firewall and Anti-Virus still running
- OK, let’s reinstall everything from BT
- Installs everything apart from Firewall and anti-virus (can’t install them as you have to remove them first… aaaargh)
- Go an watch Simon Quinlag on YouTube
- Go to BT/Yahoo centre on my PC and find that I can now unistall Firewall and Anti-virus from PC, they do now exist
- Uninstall them
- See if Outlook will now connect
- it does, email is again flowing
- Reinstall Firewall and Anti-virus
- Recheck email
- It all works
- Go to bed
